Family-office mandate

Seven properties, three generations, one standing family-office retainer.

A Zurich investor couple wanted to build a multi-generation Dubai allocation across three years — with a tax structure, succession plan and a mix of cashflow assets and heritage units. Thirty-six months in, the mandate is a standing portfolio retainer.

Client
Investor couple · Zurich
Mandate duration
36 months (ongoing)
Capital deployed
€4,780,000
Locations
Downtown Dubai · Dubai Hills Estate · Emirates Hills

Strategy

The clients — a couple in their early sixties with two adult children and three grandchildren — wanted to build an allocation that could carry several generations. The brief was broader than a classic yield mandate: cashflow units for running income, a family villa for three-generation use, an apartment for the daughter, an apartment for the son, a DIFC foundation as the holding structure. Working alongside Swiss tax counsel and a Dubai law firm we set up a UAE foundation pooling all assets — with explicit distribution rules and a letter-of-wishes construct for succession.

Downtown Dubai with the Burj Khalifa — architecture and family portfolio.

Ledger

Key metrics

Capital deployed
AED 18.9M≈ €4.78M
Properties acquired
7across 3 micro-locations
Portfolio net yield
6.4 %weighted, on cashflow tranche
Capital appreciation since start
+28 %aggregated book value

Chronology

Mandate timeline

  1. Month 1

    Zurich workshop and structure definition

    Two-day workshop in Zurich with the clients, their Swiss tax advisors and our Dubai legal partner. Structural objectives agreed: foundation vehicle, cashflow tranche, heritage tranche, clear separation between the three family branches.

  2. Month 3

    UAE foundation incorporated

    A DIFC foundation set up as holding structure. Council comprises the client couple plus an independent Swiss trustee, letter of wishes formalised, distribution policy documented.

  3. Month 6

    First cashflow triple — Downtown

    Three apartments across two established Downtown towers (two 2BR, one 3BR) transferred to the foundation. Aggregate investment AED 8.9M, weighted gross yield 7.1 %, leased into the live market.

  4. Month 12

    Family villa — Dubai Hills

    Acquisition of a 6BR family villa in Dubai Hills Estate (AED 7.8M). Used by the wider family during winter; in the remaining months let through an established property-management platform for one-to-two-month premium tenancies.

  5. Month 18

    Daughter unit and son unit

    Two 1BR apartments in a premium Dubai Hills tower at AED 1.1M each — formally held by the foundation, with effective right of use assigned to both adult children and named in the letter of wishes for succession.

  6. Month 24

    Emirates Hills villa as heritage asset

    A 7BR villa in Emirates Hills (AED 12.5M) as a long-term heritage asset — no cashflow target, but trophy status and store of value. Two-year search because Emirates Hills is highly illiquid with only four to five suitable properties coming to market each year.

  7. Month 30

    Full quarterly-reporting architecture

    First full foundation quarterly report at Swiss-standard depth: cashflow, occupancy, capex pipeline, valuation progression, tax-sync with the Swiss trustee.

  8. Month 36

    Retainer renewed for a further 3 years

    The engagement extends into a standing portfolio + acquisition retainer for a further three years. Scope: ongoing management, capex steering, foundation secretariat, and a planned second tranche of AED 8-10M for 2027.

Outcome

Outcome

After 36 months the allocation comprises seven properties, weighted between a cashflow tranche (three Downtown apartments at 6.4 % net yield) and a heritage tranche (Dubai Hills villa, Emirates Hills villa, two children units). Aggregate book value has risen 28 % since inception, the foundation runs cleanly, and the succession path is fully documented. The mandate has converted into a multi-year retainer in 2026 — we run the foundation operationally and are pre-scoping a second acquisition tranche for 2027.

Lessons

What we learned

  1. On a multi-generational mandate the structural work (foundation, letter of wishes, Swiss sync) is worth doing in the first quarter — it saves years of corrections later on.

  2. Emirates Hills is only accessible through patience; setting a hard deadline gets you the available property, not the right one.

  3. Reporting at Swiss family-office depth builds the trust that turns an acquisition mandate into a multi-year retainer.

Client voice

Client voice

What we were really looking for was not an advisor for seven purchases — but someone who would still understand our family structure ten years from now. Heinzmann read that correctly from day one.

Investor couple, Zurich (represented by their Swiss trustee)

Closing

Eight years. Twelve mandates. One call.
Heinzmann · Partners · Dubai

An initial conversation in German or English — personal, confidential, no sales pressure. Usually within 48 hours.

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Office
DIFC · Gate Village · Dubai